HDCP Unauthorized Content Disabled in Roku
The error message that will display on your screen when you attempt to view a channel from these devices is, “ HDCP unauthorized Content disabled ” for Roku LT, Roku 2 and Roku 3.
Before we get down to troubleshoot this issue, let us first learn what this HDCP is and why it is so important. High-bandwidth Digital Content Protection is similar to a copyright that protects digital media content from being copied by unauthorized personnel. The connection types that are protected by the HDCP are,
- DisplayPort (DP)
- Digital Visual Interface (DVI)
- High Definition Multimedia Interface (HDMI)
- Gigabit Video Interface (GVIF)
- Unified Display Interface (UDI)
The technology was developed by Intel and was designed to give the error message “ HDCP unauthorized Content disabled ” whenever someone tries to play an HDCP encrypted content.
The Roku device may deny to play content even after you pay a subscription towards a particular channel. Be assured that the issue lies neither in your streaming device nor in your Roku account. If you need any help regarding your Roku device contact our Roku customer support team.
How to overcome the error in at least two instances?
- If you are wondering what is wrong, then the culprit here is your HDMI cable. An old wire that is not compatible with HDCP or a faulty HDMI cable are reasons for the error message “ HDCP unauthorized Content disabled ”. And the only way to overcome it is by replacing your HMDI cable. After making this replacement you may however want to restart all the connected devices such as your Roku, TV and the router before giving another try.
- We have often had complaints from our customers saying that they are unable to play popular channels such as Netflix, Hulu, Amazon, NBA Game Time or NBA Game Pass. And the error message too is similar or the same one that we had discussed earlier in this article. It is always easier to troubleshoot a device with the corresponding error message. There have been few instances when customers complain of having a blank purple screen on their TVs when they try to play a certain channel using the Roku device. This too is caused by HDCP encrypted content which is not transmitted to your TV screen because of a faulty HDMI cable.
Hope this article helped you out in learning about and overcoming the “ HDCP unauthorized Content disabled ” error. For further queries with your Roku devices, please call us now on our toll-free number at +1-844-965-4357 or visit us at Roku.com/link