How to fix HDCP unauthorized Content disabled error on Roku
You will see a purple screen with the error message “HDCP Unauthorized content disabled”. This will happen when the TV or audio receiver does not support the channel’s content protection technology HDCP.
What is HDCP?
High bandwidth digital content protection is the standard which the movie and audio industry uses. It is similar to copyrights which prevent unauthorized copying of audio and video content over an HDMI cable link.
This HDCP unauthorized Content disabled error on Roku may occur when you use a faulty HDMI cable or connector. Resolve this issue using the steps given below.
Steps to resolve the issue:
- Review the instructions to set up your Roku 4K player when you see the purple screen.
- If you still see the purple screen, then proceed to the next step.
- Unplug the HDMI cable from your Roku device and from your TV/AVR.
- Turn the power off on your TV and remove the power cord.
- Similarly, power off your Roku device and take off the power cord from it.
- Connect the HDMI cable between the Roku device and your TV.
- Connect the power cord to your TV.
- Reconnect the power cord to your Roku player
- Power on both the devices.
- Check if you can see the video now.
If you still the same error message then follow the steps given below or also visit www roku com link
Additional steps to resolve the issue:
- Use a different HDMI port on your TV.
- Check if the HDMI cable you use has an issue.
- Try to change your HDMI cable.
- Make sure the new HDMI cable is less than 6 feet in length.
- If you are using an HDMI switch or AVR, then connect your Roku player directly to your TV.
- Try to connect to another TV and check if you still face the issue.
- If you are using a computer monitor then try to use a TV if possible.
- Try to change your display settings on your Roku device.
- To do that click on settings on your Roku device using the Roku remote.
- Scroll down the settings menu and choose Display type.
- If you see this error message for the first time after setting up your Roku device then make sure to check if you’re TV or AVR supports HDCP.
- Contact your device manufacturer for more information.